Student Opportunity

Various Shifts Available

£11.44 per hour plus holiday pay

Coventry University Students’ Union is a charity dedicated to improving the experience of students at the Coventry University Group, operating across 7 campuses in Scarborough, London and Coventry.

If you are a student at Coventry University London Campus (Liverpool Street) or CU London (Dagenham) and looking for part-time work alongside your studies, then the Students' Union is looking to recruit Students' Union Assistants at both Campuses. 

Students' Union Assistants are responsible for providing student-focused services to our members and wider stakeholders. These roles are central to the day-to-day operations of the Students' Union and its activities and interactions with members. The side-bar on the right hand side of this advert details the purpose and duties of the role.

Coventry University Students’ Union’s values are to be helpful, inclusive and ethical and these are reflected in our progressive and people focused rewards and benefits.

What we offer

• Shift patterns that work around your schedule
• Training, skills and other development opportunities
• Mental Health First Aiders, colleagues who have received training to support others
• Student Staff reward and recognition schemes

Application Process

If you are interested, then please apply using the button below. We are looking for the role(s) and training to commence in April 2025.

Please note that in order to apply you must be a currently enrolled student on a course provided by Coventry University Group.

More Information

Your Students' Union aims to provide students with meaningful work. We are aware that we unfortunately cannot offer work to all students but aim to make the application experience as meaningful as possible. We therefore have designed the application process in a manner to support your development and provide feedback to support future success. We aim to provide applicants with feedback week commencing 13 May. 

We are an equal opportunities employer and actively committed to promoting equality and diversity, and expect all staff, students, and volunteers to share this commitment. We are especially keen to encourage expressions of interest from people currently under-represented within the organisation, these include but are not limited to those from the LGBTQ+ community, people with disabilities, and those from a Global Majority background.

We are a disability confident employer and candidates with a disability will be guaranteed an interview, providing they meet in full all of the essential requirements of the post.

Find out more about Your Students' Union here: https://yoursu.org/

Purpose

Students’ Union Assistants are responsible for providing student-focused services to our members and wider stakeholders. These roles are central to the day-to-day operations of the Students’ Union and its activities and interactions with members.

The following areas and duties a Students' Union Assistant role can work:

Events and Promotion Duties

1. To actively engage with all stakeholders (Students, Staff, Visitors) to create conversations and to clearly communicate and promote the Students’ Union and its activities.
2. To undertake minor manual handling and event logistics for Students’ Union events and activities.
3. To assist in the safe evacuation of the premises as directed and within established procedures.
4. To operate mobile stalls, stands and promotional activities.
5. To undertake administrative tasks, relevant to the working of the Students’ Union, within established procedures.
6. To follow and support the successfully completion of event/ activity plans under the direction of Students’ Union staff.
7. To ensure the safe delivery of events, activities, and workshops in accordance with Students’ Union health and safety.

Customer Support and Administrative Duties

1. To act as the first point of contact for all enquiries at the Students’ Union via phone, email, live chat and in person.
2. To respond to enquiries using learned knowledge of the Students’ Union and its services.
3. To provide excellent customer care to Students’ Union stakeholders (Students, Staff, Visitors).
4. To receive and sign for Students’ Union deliveries and inform relevant departments for collection.
5. To undertake administrative tasks, relevant to the working of the Students’ Union, within established procedures.
6. To ensure that stock, equipment, and resources are securely handled following established procedures under the direction of Students’ Union staff.
7. To use Students’ Union software packages as directed by Students’ Union staff and within established procedures and training.

General Responsibilities to all roles:

1. To ensure that all Students’ Union procedures and policies are followed.
2. To complete timesheets and logs accordingly to established procedures.
3. To complete, either digitally or in person, training and meetings associated with the role.
4. To use Students’ Union equipment and resources as directed and within established procedures.
5. Undertake any other duties commensurate with the grade and range of the post.
6. To support the Students’ Union to operate in line with its commitment to Sustainability and Social Responsibility.